Education

University of Cincinnati, Cincinnati, Ohio
 Masters of Science in Information Systems (On-campus coursework complete April 2019; Anticipated graduation December 2019)
Certificate: Data Analytics

Indiana University, Bloomington, Indiana
 Bachelor of the Arts in International Studies, Spanish and Portuguese (May 2015)
Minors: Marketing
Concentration: International Communication

Technical Skills

  • Data manipulation and visualization in Excel, Tableau, SAS, R, Qualtrics

  • Querying and data reporting in Terra Dotta, study abroad database, and CART, UC data warehouse

  • Process modeling and Database design in Visio

  • Website development using HTML, CQ5

  • Enterprise and ERP Systems SAP, SAP Concur, Peoplesoft, ServiceNow

Work Experience

Lindner College of Business, University of Cincinnati

Program Manager, International Programs Office: September 2015-Present

  • Promoted to Manager from Coordinator in June 2017 based on performance and responsibilities

  • Analyze and track departmental milestones by producing data and annual reports to showcase participation and impact in order to increase recognition within college and university community

  • Develop process and procedures, including implementation of department-wide use of visual task boards in ServiceNow to manage all tasks relating to 20 faculty-led study abroad programs

  • Query CART data repository and other data sources to create marketing materials, reports, and presentations, including website editing with CQ5, developing student assessments, and creating post-travel evaluation surveys

  • Advise students and collaborate with Lindner Academic Advisors leveraging Catalyst Degree Audit and other tools to support students’ study abroad aspirations by creating advising tools and processes to increase efficiencies

  • Respond to international risk management threats by communicating with university-wide stakeholders, students, and parents to ensure safety abroad

  • Oversee and process applications and forms in Terra Dotta study abroad database for 400+ student applications annually

  • Manage faculty-led program development, including consulting with faculty members, coordinating external vendors, allocating four budgets between $20,000-$80,000, and leveraging university-wide systems

  • Served as primary study abroad leader in Canada and assistant leader in Germany, the United Arab Emirates, and China

LCB Study Abroad Credit Transfer Database Project: March 2018-Present

  • Identify need for technical solution for college-wide course substitution process to equate study abroad coursework to LCB courses, including benchmarking with other institutions; develop plan for relational database and digital process

  • Lead collaborative discussions to map process and gather business requirements, consulting Academic Advisors, Lindner International Programs, Lindner IT, and Associate Deans, taking into consideration college’s long-term goals

  • Serve as liaison between Lindner IT and business users, interpreting user needs to technological requirements

  • Applied for and received $8000 Curriculum Integration grant from University Studies Abroad Consortium to finance a portion of application development

  • Collaborate with external vendor to create and deploy solution projected for May 2019

Institute for International Business, Kelley School of Business

Program Assistant, Global Social Entrepreneurship Institute: June-July 2015

  • Supervised and engaged with 20 European students attending five-week program run by the U.S. Department of State

  • Ensured emotional well-being, safety, and cultural development of students in residence hall and classroom